Basic, Standard & Enhanced Disclosures
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Submitting application forms though our bespoke online system is a proven cost effective and time saving solution, compared to the old paper based forms.
With less manual administration carried out by the Umbrella Body, administration fees can be negotiated and are generally considerably less than the administration fees for paper based application forms.
Eliminating the postage times for the paper based applications, the online system provides a faster turnaround time. The fastest ever completion of an enhanced disclosure was just 61 minutes; from the submission of the application to the issue of the disclosure. But don’t just take our word for it, see for yourself!
How our System Works
We at APCS own our own disclosure processing systems. When designing the systems, the ease of use was at the forefront of our mind. The applications are straightforward and take about 10 minutes to complete. If any applicants struggle to use our system, a member of our helpdesk team would be more than happy to provide friendly, confidential support to ensure the applicant has the best experience possible.
Here’s a quick overview at how simple our online system is from the applicant’s perspective.
The applicant logs on to the website www.onlinecrbcheck.co.uk (see below screen shot):
They enter their User ID (as issued by their employer) in the ‘User ID’ field in the ‘Create Account’ section of the website, and then create a password (at least 8 characters in length). Once they have confirmed their password, they click on the create account button and make their application. All validation is done online, meaning no mistakes and our telephone number (charged at local rate) is right the way through the online system so your applicants can call us directly if they have any questions.
Once the applicant has made their application an email is generated instantly into your nominated ID checkers email inbox letting them know that the applicant has completed their application, and asking your ID checker to confirm the applicant’s identity. Your ID checker simply clicks on the link in the email and is presented with the following screen. Your ID checker clicks the relevant boxes and clicks the submit button.
From the moment your ID checker clicks submit we receive all applications instantly and they are processed by us every 15 minutes throughout the day. The DBS and Disclosure Scotland start processing these in under 1 hour.
When the DBS/local police force has finished with their searches they automatically upload the results directly into our computer systems – currently twice a day. Enhanced and standard disclosures are then sent electronically to your nominated Disclosure Manager and a paper copy sent in the post direct to the applicant.
For basic disclosures, Disclosure Scotland currently only issue one paper copy. This is sent to ourselves, who then forward on, via first class post, to the nominated Disclosure Manager. As only one copy is produced, the applicant does not receive their own. However, Disclosure Scotland are currently looking into following suit with the DBS, and issuing both electronic and paper copies. We will keep all of our customers up to date with this and alert them as to when it is in place.
We understand that there is a lot of information to take in when trying to decide who to use to process your criminal record checks. We also understand that some people would rather talk to somebody than read off a computer screen! If you would like a friendly, no obligation chat to discuss which option is right for you, then we encourage to call us on 0845 643 1145. Please note that calls are charged at your local rate.