EMPLOYER SERVICES –
BASIC, STANDARD AND ENHANCED DBS CHECKS
Submitting DBS application forms though our bespoke online system is a proven cost effective and time saving solution, compared to the old paper-based application forms.
Our quickest ever basic DBS check was 69 SECONDS, and the fastest enhanced DBS check was just 69 minutes; from the submission time of the application to the issue of the certificate!
How our System Works
When designing our bespoke system, the ease of use was at the forefront of our mind. The application forms are straightforward and take about 10 minutes to complete. If an applicant struggles to use our form, or has a general question about the application process, they can call us on 0845 643 1145 and a member of our processing team will provide friendly, confidential support to ensure the applicant has the best experience possible.
Here’s a quick overview at how simple our online system is from the applicant’s perspective:
ing to decide who to use to process your criminal record checks. If you would like a friendly, no obligation chat to discuss which option is right for you, then give us a call on 0845 643 1145 , or email us .
They enter their User ID (the application number issued by their employer) in the ‘User ID’ field in the ‘Create New Application’ section of the website, using their own password to create and complete the application. The applicant does not need to upload any documents, they just enter in their details manually.
Once the applicant has filled in the application form, an email is generated and instantly sent to the employer asking them to ID check the applicant’s identity. The ID checker clicks on the link in the email and is presented with the ID checking page, at which point they verify the applicant’s identity by ticking the relevant ID documents that they have seen and answer DBS eligibility questions relevant to the application. The employer then submits the application to us.
We receive the application instantly and countersign it to the Disclosure & Barring Service within 1 hour of receiving it.
When the DBS and local police force(s) have completed their searches, the result is automatically uploaded directly into our system and within 1 hour an electronic copy is sent to the employers nominated Disclosure Manager. If the application was for a standard or enhanced level DBS check, the paper certificate is sent in the post by the DBS to the applicants’ current home address within 2 weeks of the certificates issue date.
If the application was for a basic level DBS, the applicant can nominate an alternative address to send the certificate to, such as the employers.
We understand that there is a lot of information to take in when trying to decide who to use to process your criminal record checks. If you would like a friendly, no obligation chat to discuss which option is right for you, then give us a call on 0845 643 1145 , or email us .
TYPE OF CHECKS
‘I have found your staff particularly helpful when I have been unsure as to whether a person qualifies for a DBS check. The speed of service is amazing!’
‘Easy set up and explanation, has worked well for us over the last 2 years and will continue using for this coming year and beyond hopefully. Telephone enquiries dealt with quickly and well-informed staff able to assist with all queries we have had’
‘We began using APCS in 2015 and I have built up a good relationship with the APCS staff, in particular Sam and Christine. I find everyone very helpful. Thank you!’
‘Staff are always helpful and quick to respond to queries and resolve them. I would highly recommend your company on the basis of my dealings with you since our Diocese moved to an online system’
‘I think that you are a great company providing a great service. The online forms are really easy to complete and the price is great considering we are volunteers’
‘Very pleased that a member of staff contacted me to make sure I had ticked the correct boxes for a particular application. Most grateful!’
‘The checks are turned around far quicker than the previous Disclosure Scotland process that was used and using the online system we are able to do the basic clearance checks on personnel without any delay.’
‘We’ve been using APCS for several years for our DBS checks and have always found the service to be very efficient and it’s a lot more user friendly than other checking services that I’ve used in the past. We’ve recently had to apply for DBS for new Trustees and I received a very quick and clear reply to my query as to the type of DBS that was needed’
‘Thanks again for your patience and also great service throughout. Really great and efficient DBS service who I would recommend to other production companies’