Route 2 (external) ID checks
APCS provide a ‘Route 2’ or external ID checking service for applicants that do not have the correct documents to satisfy the requirements for a ‘Route 1’ DBS ID verification. This means verifying an applicants identity against external data sources before a DBS check is undertaken.
If the APCS ID verification is successful, the DBS application continues as normal.
If it fails, APCS will contact the employer. If the applicant cannot provide sufficient ID documents the DBS application may have to follow the ‘Route 3’ ID check (fingerprinting), or may have to be withdrawn.
The application cannot be submitted to the DBS until the applicants’ identity has been verified as per the DBS guidelines below.
How do I request an external ID check and how much does it cost?
When the initial DBS application form has been completed, the employer indicates on the ID checking page that they need to use ID ‘Route 2’ to verify the applicant’s identity; then APCS will carry out the external ID check.
The cost is £7.20 (inclusive of VAT).
You must be registered with APCS first to use our external ID check service.
DBS ID Checking Guidelines
The first box below shows the combinations of ID documents that are acceptable to confirm identity. The further 3 boxes list the actual documents that must be seen. The employer should keep a photocopy of documents seen in case we need to query which documents that have been used.
The last box describes the external id verification check needed to complete the route two check.
DBS ID Route One, Two or Three
For basic disclosures, one document from Group 1 or 2a and one further document from any group are required. Documents must show current name and current address.
For standard and enhanced disclosures the rules are as follows:
Route One (preferred) – For standard and enhanced disclosures one document from group 1, and two more documents from groups 1 or 2a or 2b. One of the documents must verify current address.
If the applicant is an EAA National and has been resident in the UK for less than five years, you should validate via route one. In the absence of a group 1 document, you must satisfy yourself there is a valid reason before using route two. If the applicant is not an EAA national, then they must be validated through route one only.
Route Two – three documents from group 2, comprising one document from group 2a and two further documents from group 2a or 2b. One document must verify current address.
For applicants using route two, APCS must conduct an external ID validation check to verify the applicant’s details.
Route Three – if route one or two is not possible, then the applicant must explain the reasons to the ID checker (employer).
For route three the applicant must produce a certified copy of a UK Birth Certificate – all copies of UK birth certificates state ‘certified copy’ when issued by the General Records Office. They must produce a further four documents, one from group 2a, and a further three documents from group 2a or 2b, one of which must confirm their current address.
If the applicant cannot satisfy the requirements of route one, two or three, then APCS can arrange for the DBS to carry out a fingerprint check. This application can only be submitted on a paper form, will require the applicant to visit their local police station and takes considerably longer than the online applications.
- Current valid (in date) Passport.
- Biometric Residence Permit (UK).
- Current Driving Licence (UK/EU) (Full or provisional) Isle of Man/Channel Islands; photo card only (a photo card is only valid if the individual presents it with the associated counterpart licence; except Jersey).
- Birth Certificate (UK & Channel Islands) – issued at the time of birth. Full or short form acceptable including those issued by UK authorities overseas, such as Embassies, High Commissions and HM Forces.
- Adoption Certificate (UK and Channel Islands).
- Current UK Driving licence (old style paper version).
- Current non-UK/EU Photo Driving Licence ( UK, Isle of Man, Channel Islands and EEA)
- Certified copy of Birth Certificate (UK and Channel Islands) – issued after the time of birth. Photocopies not acceptable.
- Marriage/Civil Partnership Certificate (UK and Channel Islands).
- HM Forces ID card (UK).
- Firearms Licence (UK and Channel Islands).
- Mortgage Statement (UK or EEA)**
- Bank/Building Society Statement (UK or EEA)*
- Bank / Building Society Account Opening Confirmation Letter (UK).
- Credit Card Statement (UK or EEA)*
- Financial Statement – e.g. pension, endowment, ISA (UK)**
- P45/P60 Statement (UK & Channel Islands)**
- Council Tax Statement (UK & Channel Islands) **
- Work Permit/Visa (UK) (UK Residence Permit) Valid up to expiry date.
- Letter of sponsorship from future employment provider (non UK, non EEA only) – valid only for applicants residing outside UK at time of application).
- Utility Bill (UK)* (Not mobile telephone bill)
- Benefit Statement* – e.g. Child Allowance, Pension
- A document from Central/Local Government/Government Agency/ Local Authority giving entitlement (UK & Channel Islands)*- e.g. from the Department for Work and Pensions, the Employment Service, Customs & Revenue, Job Centre, Job Centre Plus, Social Security.
- EU National ID Card.
- Cards carrying the PASS accreditation logo (UK).
- Letter from Head Teacher or College Principal (for 16 to 19 year olds, UK only)
Note – If a document in the list of valid identity documents is:
Denoted with * – it should be less than three months old.
Denoted with ** – it should be issued within the past 12 months.
Not denoted – it can be more than 12 months old.
‘I have found your staff particularly helpful when I have been unsure as to whether a person qualifies for a DBS check. The speed of service is amazing!’
‘Easy set up and explanation, has worked well for us over the last 2 years and will continue using for this coming year and beyond hopefully. Telephone enquiries dealt with quickly and well-informed staff able to assist with all queries we have had’
‘We began using APCS in 2015 and I have built up a good relationship with the APCS staff, in particular Sam and Christine. I find everyone very helpful. Thank you!’
‘Staff are always helpful and quick to respond to queries and resolve them. I would highly recommend your company on the basis of my dealings with you since our Diocese moved to an online system’
‘I think that you are a great company providing a great service. The online forms are really easy to complete and the price is great considering we are volunteers’
‘Very pleased that a member of staff contacted me to make sure I had ticked the correct boxes for a particular application. Most grateful!’
‘The checks are turned around far quicker than the previous Disclosure Scotland process that was used and using the online system we are able to do the basic clearance checks on personnel without any delay.’
‘We’ve been using APCS for several years for our DBS checks and have always found the service to be very efficient and it’s a lot more user friendly than other checking services that I’ve used in the past. We’ve recently had to apply for DBS for new Trustees and I received a very quick and clear reply to my query as to the type of DBS that was needed’
‘Thanks again for your patience and also great service throughout. Really great and efficient DBS service who I would recommend to other production companies’