Testimonials

APCS not only carry out DBS checks, we also carry out the following vetting checks: International Criminal Record Checks (covering over 250 countries), Credit Checks, Children’s Barred List (List 99) Checks, QTS Checks, Prohibition Checks, Section 128 Checks, EEA Checks and our new Single Central Record service!

Check out what our customers are saying about our services below!

‘Thanks for your patience and also great service throughout. Really great and efficient DBS service who I would recommend to other production companies’

“I would say that your service is absolutely excellent, your system is very easy to use, it took us only 1 hour to train up all 6 people who would be using the system and whenever we have had any queries your telephone service has always provided us with excellent customer service.”

“The service provided by APCS is excellent. Disclosures arrive extremely quickly and any problems are swiftly corrected. There is always someone able to assist me if I have any questions and the weekly reports of Disclosures that are sent over prove extremely useful for tracking Disclosures with the CRB. The online application process itself is easy to complete for both our staff and the supply teachers we use alike.”

“We have been delighted with the services of APCS – who we started working with in 2012. The system is extremely straightforward, and on the few occasions when we’ve had any issues and called you then the assistance has been immediate.

On several occasions we have received DBS documentation back so quickly it has enabled us to take on clients sooner because the Care Givers have been cleared to work so swiftly.

We have recommended your services to other HISC franchises in passing, but would be quite happy for you to use the content of this e-mail as testament to the quality of your cost-efficient services.”

Home Instead – Guildford & Woking

“We are very happy with your service. I find the online system is easy to follow and the paperwork required is very clear. The steps to follow are easy and if you miss something or make a mistake, it will highlight in red so that you cannot miss anything for the DBS checks.

The response back is timely and I like that you can log onto the system and keep up to date and check the status of the DBS request. Invoices are sent rather than pay as you go which I prefer.

I have already given your details to another Home Instead as they are just setting up and asked me if I could recommend a good system for their DBS checks.”

Home Instead – Luton & Central Bedfordshire

“Your service has been faultless, I find that I can ring with any queries and always get help. Also, the lists of caregivers who are due renewal is helpful as I can check this against our own list. Thanks for your help.”

Home Instead – Liverpool

“I have always found your team extremely helpful, responsive & polite. I am assured that if I have any queries, which I have done lately, they will respond swiftly with minimal or no being passed to various departments etc.

We just wish we had moved with yourselves earlier, we were paying more money for a much lower quality of service.”

Home Instead—West Lancashire & Chorley

We rate the Online CRB process very highly, it solves a lot of the problems of the paper CRB system, we get very few forms through with mistakes, and we receive the majority of our CRBs very promptly, much more promptly than the paper system.

Our staff have had very few problems with the forms, they are simpler to fill in than the paper form. The staff were apprehensive at first about the online system, but I have had very few requests for clarification and we have processed over 150 CRB’s so far.

When you first approached us I was a little concerned about how quickly you said you could turn an application around, but I am happy to say that I have been asked by my staff to tell you how pleased they are with your service. Previously we were waiting for a couple of weeks before we had our CRB checks back and how I am told that this has been reduced to a few days helping to get new staff out much quicker.